What Our Other Client Say

Houston Custom Carpets did an outstanding job improving and updating our master bath. Everyone involved provided us with excellent service, excellent craftsmanship, attentiveness to maintaining a high standard of cleanliness during the project, and keeping us informed of scheduling and any other issues. Our project started with a visit by Matt from the showroom to understand our needs. He was excellent at providing options and being very detailed in his assessments of what we had to work with and how different design elements might work. We especially appreciated how he worked to get us exactly the shower tiles that we wanted, when one of our choices was not available. He kept in touch with us during the process, including coming by to review the progress. When work started, Cindy from the warehouse was our main contact. From the start, she kept us fully informed of what craft was showing up at what time and if there were any changes she always kept us informed. There were no surprises. All of the craft men arrived as scheduled. They made sure our floors were protected from where they entered at the front door. And carefully cleaned up after each visit. Alfredo handled the shower demolition and rebuild. He is highly skilled and professional. He let us know when there was one problem with the tile we ordered, but in the end he solved that problem and the shower turned out just as we wanted. Oscar handled the plumbing installation. He also proceeded in a very professional manner. He pointed out something he thought we might want to correct, which we did. And that was much appreciated. Installation of the shower door and some carpentry work was also handled with professionalism and without any wasted time. And Erik did a beautiful paint job, with attentiveness to detail, neatness and customer service. We would definitely recommend this team from Houston Custom Carpets.

Robert Erikson
2/10/2022